Services & capabilities
The work I can help you plan, build, and manage.
Choose a service below for its deliverables and examples. This overview also includes related capabilities that can belong in an agreed project.
Brand & professional presence
Clarify your message and update your digital presence.
See the work and deliverablesRelated capabilities
- Positioning, value proposition, naming direction, and messaging
- Website strategy, copy, builds, improvements, and ongoing updates
- Domain ownership, professional email, and the digital basics
- Google Business Profile, local listings, reviews, and search presence
- Brand consistency and direction for design, photography, and other creative work
Marketing & customer acquisition
Plan and run marketing that attracts suitable customers.
See the work and deliverablesRelated capabilities
- Market and audience analysis, offers, and campaign strategy
- Advertising budget, placement, timing, frequency, and creative direction
- Local SEO, content strategy, email marketing, and digital campaigns
- Lead generation, landing pages, attribution, and analytics
- Campaign reporting and adjustment as results come in
Sales teams & revenue systems
Improve lead handling, conversion, and customer retention.
See the work and deliverablesRelated capabilities
- Lead capture, qualification, response time, and follow-up
- Sales process, pipeline stages, handoffs, and CRM design
- Sales team goals, activity measures, reporting, and process improvement
- Conversion, retention, expansion, and customer experience
- Acquisition cost, churn, retention rates, and revenue visibility
Ticket sales, events & enrollment
Build campaigns around ticket purchases and registrations.
See the work and deliverablesRelated capabilities
- Audience and ticket sales strategy for a show, season, venue, or event
- Campaign planning, media buying direction, and sales pacing
- Pricing, offers, ticket purchase journeys, and subscriber development
- Program enrollment, registration paths, and family communication
- Audience retention, patron data, and reporting
Fundraising & nonprofit growth
Develop donor campaigns, sponsorships, and follow-up.
See the work and deliverablesRelated capabilities
- Donor acquisition, appeals, campaigns, and stewardship
- Sponsorship strategy, packages, outreach, and relationships
- Grant opportunity strategy and support for the application process
- Donor CRM, segmentation, email, and reporting
- Google for Nonprofits and Ad Grant setup or management where eligible
Operations, process & team communication
Clarify responsibilities and improve how work moves.
See the work and deliverablesRelated capabilities
- Workflow and organizational process review
- Roles, priorities, handoffs, internal communication, and meeting rhythms
- Client service processes, account management, and retention workflows
- Dashboards, operating metrics, and management reporting
- Related payroll or people operations support when it belongs in the scope
Technology & business systems
Choose, configure, and connect your business tools.
See the work and deliverablesRelated capabilities
- Technology audits, software selection, and implementation plans
- CRM setup, cleanup, integrations, and data structure
- Automation of repetitive handoffs and routine work
- Domain, email, analytics, website, and digital infrastructure
- Training, documentation, and ongoing system health checks
Strategy, implementation & ongoing support
Get a scoped plan, implementation, or ongoing responsibility.
See the work and deliverablesRelated capabilities
- Goal-specific assessments, prioritized written recommendations, and an implementation estimate
- Business, marketing, sales, and organizational strategy
- Focused projects and implementation of selected recommendations
- Monthly support, performance reporting, and adjustments
- Defined ongoing responsibilities with agreed availability and review points